- About WHO QualityRights
- Assessing and Improving Quality & Human Rights in Mental Health Services
- Promoting person-centred & rights-based community mental health services
- Training on mental health, disability, human rights, recovery & the CRPD
- Strengthening peer support groups & services
- Strengthening civil society and advocacy to promote a human rights approach to mental health
- Self-help recovery tool for mental health and well-being
- Promoting Human Rights Oriented Policy and Law
- Evaluation Tools
- Promotional Materials and Media
Assessing and Improving Quality & Human Rights in Mental Health Services
WHO QualityRights Guidance for Service Change
The WHO QualityRights module on Transforming services and promoting human rights. WHO QualityRights training and guidance: mental health and social services provides the opportunity to understand and reflect on the current quality and human rights conditions of a service.
Through a collaborative approach, people using the service, health practitioners and families work together to define a new service vision and identify steps and actions for addressing the challenges, gaps and the cultural changes required in the service.
WHO QualityRights Assessment Toolkit
The WHO QualityRights Assessment Toolkit provides countries with practical information and tools for assessing and improving quality and human rights standards in mental health and related services. The Toolkit is based on the United Nations Convention on the Rights of Persons with Disabilities.
Overview
- Framework and methodology
Provides step-by-step guidance on the process for assessing services.
Assessment Tools
- The WHO QualityRights interview tool
This tool provides guidance on conducting interviews with people using services, family members (or friends or care partners) and staff of the service. - The WHO QualityRights review of documents and observation tool
This tool provides guidance on reviewing documentation and making observations at the service.
Reporting Forms
- Facility-based assessment report
This document is designed to assist assessment teams in collating and presenting their findings, conclusions and recommendations for individual services. - Country-wide assessment report
This document is designed to assist assessment teams in collating and presenting their findings, conclusions and recommendations for countries.
Translations
The Toolkit will be made available in a number of other languages.
Chinese, French, Spanish and Portuguese translations are currently available HERE
The toolkit is also available in Italian:
